Business systems
Account Hub
- Account Hub account management
- Account Hub billing and payments
- Account Hub case entry requests
- Account Hub hierarchy management tool
- Account Hub I-Billing: TFB Care
- Account Hub Non-Core Wireless Manage & Shop
- Account Hub Registration
- Account Hub Reporting: Data Direct and EDI
- Account Hub Reporting (TBIA tool)
- Account Hub shop
- Account Hub Single BAN Single Line
- Account Hub troubleshooting
- Account Hub user management
- Account Hub Verification and Care Tool
Customer Portals: Business
- Corp ID Management
- Custom Portal: Onboarding and Support
- Guide to accessing Inseego portals
- Inseego Experience Guide
- Inseego Known Issues
- Inseego portal onboarding and approval process
- Inseego upgrade eligibility troubleshooting
- TFB Customer Portals support
- TFB Tech Support Portal
- T-Mobile Admin Portal troubleshooting
- T-Mobile Control Center
- T-Mobile Control Center: eSIM
- T-Mobile Control Center: Technical Support Portal Tickets
- T-Mobile Control Center reporting
- T-Platform
- T-Platform: System Steps
- T-Platform: Troubleshooting
Salesforce
- Add a line: Salesforce
- BTS Trouble Tickets and Complaints Management
- Change your default email in Salesforce
- Create a new case: Salesforce Email
- File a KANA data request
- Log a Call in Salesforce: BTS
- Partner Lead Program
- Project 10Million: Salesforce and Inseego
- Public Sector K-12 AE Roles and Sales Motions
- Request for Proposal: Salesforce
- Sales Development Program
- Salesforce & DCO order support
- Salesforce Account Hierarchies
- Salesforce B2B Support Case
- Salesforce DiscoverOrg
- Salesforce Engage
- Salesforce GovWin + Onvia
- Salesforce new user access request
- Salesforce reports & queue members: Coaches
- Salesforce steps: Virtual Retail
- SFDC Account and Leads: Duplicate Checks
- Tech Experience Center
- TFB Global Care/Service Partner Salesforce user access requests
- Zoominfo tool: TFB Reporting
Salesforce 2.0
- Additional BAN requets: Offline Activations
- Agentforce email to case management
- Create and convert leads
- Create an Opportunity
- Create a Proposal
- Creating a new case
- Creating Contacts
- Customer Checkout Experience
- Onsite Business Verification and Credit Requests
- Partner Teaming
- Placing orders: SFDC 2.0
- Returns
- Salesforce 2.0 Overview
- Sales Qualified Leads (SQL)
- SDR Prospecting
- Sync Opportunities
- Trade-ins
- Updating Account Executive on Quote (BTEX and MicroTEX only)